FAQ’s

Why I should choose KOVAI FIBERNET Broadband Network?

KOVAI FIBERNET is a fiber fastest broadband services. While other service provider’s offer a core copper network or a LAN or coaxial cable, both of which cannot serve a reliable upload and download speed. KOVAI FIBERNET is with 100% fiber network gives you an experience like never before.

01.You get a Optical ONU, WIFI Router which gives seamless experience for your KOVAI FIBERNET connection.
02.You are in control with our self-care portal at KOVAI FIBERNET CUSTOMER LOGIN which enables you to pay bills online, track your usage, service requests and more.
03.We are there for you 24X7. Call for support at 9952667881

How can I get touch with KOVAI FIBERNET Customer Care?

Our customer support team is available to serve your needs 7 days a week.

Which Equipment’s and Router/Modem Provide from KOVAI FIBERNET Broadband Network?

We will provide you with an ONU device that terminates the fiber cable at your location. Along with this, you will receive Microtik router that is designed to give the best experience. With this, you can:

01.Seamlessly play multiplayer online gaming
02.Video call without buffer
03.Backup to cloud or download software and program updates in seconds

What is Fair Usage Policy (FUP)?

FUP is a policy that governs unfair usage of the network by utilizing excessive network resources causing inconvenience to other customers on the network. In such a situation, systems restrict the user to certain speed of bandwidth to minimize such abuse and alert the administrator. Fair Usage limits are defined basing on the average of maximum utilization by highest bandwidth users on the network. Once the user has reached the fair usage download limit, the account will be restricted to a bandwidth that is lesser than the subscribed bandwidth.

Will I get the speed according to my KOVAI FIBERNET plan through WI-FI?

The internet speed is fastest when the device is directly connected to an Ethernet cable. The speed may drop when connected through Wi-Fi due to wireless interference or due to incorrect router.